Empowering your digital world with expert IT solutions.
TECHAiDE’s IT Managed Services include a wide range of computer support services, such as internet and network management, security services, data backup and recovery, software updates and patches, server maintenance, and help desk support, which are delivered by our team members to help clients get the most out of their existing ICT infrastructure.
Ask our Sales Officers about our Service Level Agreements
If you think maintenance is expensive, try replacement!
The following services are covered by our SLA:
1. Planned Onsite Maintenance Check once an educational term
2. Manned telephone support (+233.30.397.6600)
3. Monitored email support ()
4. Emergency Assistance (extra costs apply)
5. On Site Assistance (extra costs apply)
Onsite assistance guaranteed within 72 hours during the business week (extra cost)