Frequently Asked Questions2024-10-16T13:14:34+00:00

Frequently Asked Questions

What is ASANKA?2024-08-05T19:13:22+00:00

ASANKA connects offline learners to local content for free. It is a low-cost, low-powered (5-Watts), durable system that shares any content via WiFi (without internet). You can load your own content or purchase it preloaded with local content and curriculum. ASANKA Analytics provides decision-makers with evidence-based educational tools to improve teaching and learning outcomes. One ASANKA can support up to 30 connections for best performance without incurring data or any other costs.

What is TECHAiDE’s EDULab?2024-08-06T02:30:08+00:00

TECHAiDE’s EDULab is an innovative educational computer lab dedicated to promoting digital literacy and STEM/Robotics skills. Our EDULab is designed to support the teaching and learning of Science, English, Mathematics, and other subjects within the national curriculum, with the goal of enhancing student performance and improving test scores. The lab is fully equipped with cutting-edge hardware, advanced software, and extensive training resources to provide a comprehensive and enriched learning experience.

What type of educational content is available in an EDULab?2024-08-04T21:09:15+00:00

EDULab provides a diverse array of educational content, featuring interactive lessons, e-books, videos, simulations, and educational games. Our offerings cover a wide range of subjects, including mathematics, science, language arts, and social studies, all aligned with the local curriculum to ensure relevance and effectiveness.

Why the name ASANKA?2024-08-23T11:23:59+00:00

ASANKA stands for “All Subjects And New Knowledge Access.” It also means “community bowl” in Ghana, symbolizing a virtual community bowl of free information for all.

How does EDULab address the issue of limited internet connectivity in rural areas?2024-08-04T21:12:18+00:00

EDULab is designed to function both online and offline. For regions with limited internet connectivity, the system comes with pre-loaded educational content accessible without an internet connection. Furthermore, all EDULabs are equipped with TECHAiDE’s ASANKA, which provides offline learners with free access to local content.

What is the ASANKA Cloud Account (ACA)?2024-08-05T10:13:17+00:00

The ASANKA Cloud Account (ACA) is an online companion to the ASANKA Offline Learning Management System (LMS). It allows you to store, share, and manage files, supervise users, enhance teaching, maximize learning outcomes through ASANKA Analytics, and support persons with special needs from one convenient location.

What is the difference between a single-user and a multi-user EDULab Setup?2024-08-04T21:15:54+00:00

In a single-user EDULab setup, each user has a dedicated computer, allowing for independent use of separate system units. In contrast, a multi-user EDULab setup utilizes shared resources from a single server to support multiple monitors simultaneously. This configuration often involves virtual monitors and thin clients, enabling users to run separate sessions on a single, powerful server.

Can I put my content on the ASANKA?2024-08-05T19:20:14+00:00

Yes, you can upload your content if you have an ASANKA Pro or ASANKA Enterprise.

How can I get an EDULab in my school?2024-08-04T21:19:40+00:00

To start, click on the ‘Get A Quote’ tab under our packages section to request a needs assessment from our IT team. We will contact you, evaluate your school’s requirements, provide a detailed proposal with setup and cost information, and collaborate with you to plan and implement the EDULab

Can kids learn on their own with ASANKA?2024-08-05T19:18:39+00:00

Yes, ASANKA features a user-friendly interface that makes self-learning easy and exciting. By logging into the device, students can navigate all subjects at their class level.

Can EDULab be customized to meet the specific needs of my school?2024-08-04T21:22:37+00:00

Yes, EDULab is fully customizable. The setup can be tailored to meet a school’s specific needs, including the number of computers, choice of educational software, and the configuration of the physical lab space, ensuring alignment with the school’s goals and constraints.

What are the content of the ASANKA device?2024-08-19T16:57:51+00:00

ASANKA provides practical resources such as educational websites, Wikipedia for Schools, Understanding Algebra, African Stories, videos, eBooks, Practical Action, and UNESCO resources; Ghanaian content including the Primary/JHS 1-9 syllabus, Senior High School syllabus, local educational content, and BECE past questions; and interactive games like ASANKA World Games and educational choose-your-own-adventure games.

What is the least number of computers I can have in an EDULab?2024-08-04T21:25:33+00:00

Four (4) is the minimum number of seats you can purchase for an EDULab.

Can ASANKA be delivered to my doorstep?2024-08-04T06:39:01+00:00

Yes, we have partnerships with third-party delivery companies that ensure swift delivery of ASANKA upon purchase.

What kind of training and support do teachers receive after an EDULab Setup?2024-08-04T21:28:48+00:00

Teachers receive thorough training on using EDULab technology and integrating it into their teaching practices. Additionally, technical support is available to address any issues promptly, ensuring that teachers can use the tools effectively.

Does ASANKA have an officially approved national educational curriculum?2024-08-05T19:20:10+00:00

Yes, ASANKA contains a nationally approved educational curriculum for Ghana, The Gambia, and Liberia. The content on the device is organized by class, subjects, strands, and sub-strands. Each strand is expanded into interactive lesson notes, quizzes, games, videos, audio, e-books, and simulations to provide an impactful learning experience. We leverage partnerships with the Ministry of Education in each country to create locally approved educational content in line with the country’s curriculum.

Can I get a payment plan from TECHAiDE to finance my EDULab Setup?2024-08-04T21:33:30+00:00

Yes! Clients are allowed to pay 80% of the total cost for the project to commence. The remaining 20% is paid upon completion of the EDULab.

Does ASANKA come with a warranty?2024-08-05T19:18:54+00:00

Yes, TECHAiDE offers a 5-year warranty for manufacturing defects. Other damages due to negligence will incur repair costs. ASANKA has a high sustainability rate with a repair rate of less than 1% over the past 7 years.

What are the specifications of ASANKA?2024-08-05T09:14:14+00:00

The ASANKA device features the ASANKA Operating System,

  • 4GB RAM,
  • up to 1TB storage via Micro SDXC,
  • USB 2.0,
  • network capabilities including up to 1,000 Mbps Ethernet,
  • 802.11n Wireless LAN,
  • Bluetooth 5.0,
  • 1.8GHz Quad-core ARMv8 64-bit Cortex-A72 CPU,
  • Broadcom BCM2711 GPU, and ports including 2 mini HDMI,
  • 3.5mm analog audio-video jack,
  • 2 USB 2.0, 2 USB 3.0, Ethernet,
  • Camera Serial Interface (CSI), and
  • Display Serial Interface (DSI).
How can I get help for my TECHAiDE product?2024-08-04T21:39:28+00:00

If you need further assistance beyond these help pages, please email us at support@TECHAiDE.global or call us at:

+233.30.397.6600 | +233.26.573.3200.

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